Data Protection

Your Privacy Our Top Priority

Every piece of your information at 808 ball is fully protected. This Privacy Policy clearly explains how we collect your personal data, how we use it, and how we keep it safe.

Last Updated: 1 January 2026  |  Effective Date: 1 January 2026

🔒
SSL Encryption Active
All your data is protected by 256-bit SSL encryption. No information is ever sold to third parties.
✓ SSL Secured ✓ GDPR Compliant ✓ No Data Sale
256-bit
SSL Encryption
0%
Sale of Data to Third Parties
24/7
Security Monitoring
72 hours
Data Request Response
100%
Information Transparency

How We Protect Your Data

At 808 ball, privacy is not just a policy — it is an integral part of how we operate every day.

End-to-End Encryption
All your personal information and financial transactions are protected with 256-bit SSL encryption. Maximum security is ensured at every stage of data transfer.
SSL/TLS Secured
Secure Database
Your data is stored on encrypted servers. Firewalls and multi-layer access controls are in place to prevent unauthorized access.
Multi-Layer Protection
No Data Sale Policy
808 ball never sells your personal information to third parties. Your data is used solely to improve our services and meet legal obligations.
No Sale
User Controls
You have full rights to view, correct, and delete your own data. Contact our support team at any time to manage your information.
Full Control
Ongoing Security Audits
Our systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are addressed immediately.
Regular Audits
Data Localization
Data belonging to Bangladeshi users is stored on secure regional servers. International data transfers are carried out only when necessary and in compliance with applicable law.
Regional Servers
1

Introduction & Scope

Welcome to 808 ball. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform. 808 ball believes that user privacy is a fundamental right in the digital age, and respecting that right is our responsibility.

This Privacy Policy applies to the 808ball.biz website, mobile app, and all associated services. By creating an account or using any of our services, you confirm that you have read and agreed to the terms of this Privacy Policy.

We follow international best practices in data protection and maintain compliance with all applicable laws and regulations. This policy is available in both Bengali and English; in the event of any conflict, the Bengali version shall prevail.

ℹ️ This Privacy Policy should be read alongside our Terms & ConditionsReading this alongside our terms will give you a complete picture of your relationship with 808 ball.

2

What Information We Collect

808 ball collects various types of information from you. This may be provided directly by you, collected automatically while you use the platform, or obtained from third-party sources.

2.1 Information You Provide Directly

Data Type Example Reason for Collection
Identifying Information Name, Date of Birth, Gender Identity verification and age confirmation
Contact Information Email, mobile number Account Management & Communication
Financial Information BKash/Nagad number, transaction history Payment Processing
Identity Documents NID, passport, driving licence KYC Verification

2.2 Automatically Collected Information

Certain technical information is automatically collected while you use the 808 ball platform:

  • IP address & device information (model, operating system)
  • Browser type and version
  • Time spent on the platform and pages visited
  • Login time, location (up to city level)
  • Gaming & betting activity logs
  • Cookies & Local Storage Data

2.3 Information from Third-Party Sources

In some cases, we may receive supplementary information from payment gateways (bKash, Nagad, Rocket), identity verification services, or fraud prevention agencies. This information is used solely to ensure security and service quality.

3

How We Use Your Information

808 ball uses your information only for specific, legitimate purposes. We never use your data for unnecessary purposes without your consent.

3.1 Service Delivery

  • Creating and managing your account and keeping it secure
  • Processing Betting & Gaming Activities
  • Processing deposits and withdrawals
  • Bonuses & Promotions
  • Customer Support

3.2 Security & Legal Compliance

  • Prevention of fraud, money laundering, and illegal activities
  • Implementing responsible gaming policies
  • Compliance with KYC/AML regulations
  • Mandatory reporting to regulatory authorities

3.3 Service Improvement

  • Improving Your Platform Experience
  • Testing and launching new features
  • Analyzing user preferences to deliver personalized offers
  • Resolving Technical Issues

⚠️ We do not sell or exchange your data with advertisers. Any data shared with third parties is strictly for service delivery purposes and is always covered by contractual protections.

4

Cookie Policy

808 ball uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored in your browser that help enhance your experience.

4.1 Cookie Types

  • Essential Cookies: Login sessions and security tokens are required for the platform to function.
  • Performance Cookies: Used to track page load times and errors in order to improve our service.
  • Functionality Cookies: Remembers your preferred language, theme, and settings.
  • Analytics cookies: Used to understand which pages are visited most — fully anonymous.

4.2 Cookie Controls

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working correctly. On the mobile app, tracking can be managed through your system settings.

5

Data Sharing & Disclosure

808 ball does not sell your personal information to third parties. However, limited data may be shared in specific circumstances:

5.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket), KYC verification providers, and technology infrastructure partners are all under contract with us. They may only use your data in accordance with 808 ball's instructions and under strict confidentiality agreements.

5.2 Legal Obligations

Information may be disclosed in response to court orders, government investigations, or lawful requests from regulatory authorities. Any such disclosure is strictly limited to what is required by law.

5.3 Business Changes

In the event of a company merger, acquisition, or asset sale, user data may be transferred. You will be notified by email before any such change takes effect, and this Privacy Policy will be updated accordingly.

6

Data Retention & Deletion Policy

808 ball does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: For the duration of active account and up to 5 years after closure.
  • Financial Transaction Records: Up to 7 years, in accordance with AML regulations.
  • KYC Documents: 5 years after verification, or as required by law.
  • Cookies & Session Data: 30 days to 1 year.
  • Marketing Preferences: Until you withdraw it.

Once the designated retention period ends, your data is securely deleted or anonymised so that you can no longer be identified.

7

Your Rights Regarding Your Data

808 ball believes you should have full control over your own data. Your key rights are outlined below:

Right to Access Your Data

You can find out what information we hold about you at any time.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

Under certain conditions, you may request that your data be deleted.

Right to Restrict Processing

You can request that we limit how your data is used for specific purposes.

Data Portability

You can request a copy of your information exported in a structured format.

Right to Object

You can object to your data being used for marketing or profiling purposes.

📧 To exercise these rights support@808ball.biz. We'll respond within 72 hours and complete your request within 30 days.

8

Children's Privacy Protection

808 ball is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. Age verification is mandatory at registration, and identity documents are used to confirm age during the KYC process.

If we become aware that a minor's data has been collected inadvertently, the account will be closed immediately and all associated data will be deleted. If a parent or guardian believes their child has registered, please contact our support team right away.

⚠️ Allowing anyone under 18 to use 808 ball is strictly prohibited. Parents and guardians are encouraged to manage device access and protect minors from online gaming.

9

Security Measures

808 ball uses industry-leading technology to keep your information secure. Our security framework includes:

  • 256-bit AES Encryption — applied to both data storage and transfer
  • Two-Factor Authentication (2FA) — securing account logins
  • Real-Time Fraud Detection System
  • 24/7 System Monitoring & Alerts
  • Regular Penetration Testing
  • Staff data protection training
  • Access Logging & Audit Trail

That said, no method of transmission over the internet is 100% secure. While we take every measure to protect your data, we commit to notifying you promptly in the event of any security incident. Keeping your password strong and never sharing it with anyone is also essential to your own security.

10

Privacy Policy Updates

808 ball may update this Privacy Policy from time to time. Changes may be necessary due to expanded services, updated legal obligations, or technological developments.

For significant changes, we will:

  • We will send notice to your registered email at least 30 days in advance
  • We will display clear notifications on the platform
  • We will update the "Last Updated" date at the top of this page

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

11

Contact & Complaints

For any privacy-related questions, concerns, or requests, please reach out to our dedicated Data Protection Team:

📧
Email
support@808ball.biz
💬
Live Chat
Available 24/7
⏱️
Response Time
Within 72 hours

If your complaint cannot be resolved directly with us, you have the right to escalate it to the relevant regulatory authority. We are committed to handling all complaints with transparency and fairness.

Your Data, Your Control

Profile Update
Correct your information at any time
Notifications Off
Unsubscribe from marketing emails
Data Export
Download Your Data
Account Closure
Leave at any time

To submit any of these requests, email us at: support@808ball.biz

🏏

Play Safe, Bet with Confidence

Enjoy live betting on cricket, football, and 30+ sports at 808 ball — with your privacy fully protected. Join safely today.

18+ | Play Responsibly | Responsible Gaming Policy

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